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Privacy Policy – Carbarn Botswana

1. Introduction

This Privacy Policy ("Policy") outlines how Carbarn LLC Japan ("Carbarn," "we," "us," or "our") collects, uses, and protects personal information when you visit our website Carbarn Botswana or engage with us regarding vehicle imports from Japan to Botswana.

By using our website or services, you consent to the practices described in this Policy. Carbarn LLC operates from Japan and is not a registered entity in Botswana.

2. What Information We Collect

2.1 Personal Information

We may collect the following personal details to facilitate the vehicle import process:

  • Full name
  • Contact information (phone number, email, address)
  • National ID or passport number (for customs documentation)
  • Payment details (processed via secure third-party gateways)
  • Purchase history and browsing activity on our website

2.2 Technical Data

We also collect non-identifiable technical data such as:

  • IP address
  • Browser type and version
  • Device and operating system
  • Pages visited and session duration

3. How We Use Your Information

We use your data solely to:

  • Facilitate and manage your vehicle purchase and shipment
  • Comply with customs and export regulations in Japan
  • Provide transactional documents (invoice, inspection report, BL)
  • Improve website usability and customer experience
  • Send optional service updates or promotional content

We do not sell or rent your personal information to third parties.

4. Who We Share Your Information With

  • Japanese Authorities: For export compliance and legal documentation
  • Shipping Partners: To coordinate international delivery
  • Financial Institutions: For processing secure payments
  • IT & Hosting Services: To maintain our website functionality
  • Google: To provide website analytics and advertising measurement (see section 6)

We may disclose your data when required by law or court order under Japanese jurisdiction.

5. Data Security

We take all reasonable precautions to protect your data:

  • SSL encryption for all web transactions
  • Restricted access to sensitive information
  • Secure hosting servers in Japan
  • No storage of raw payment information on our servers

However, please note that online data transmission is never 100% secure.

6. Cookies and Tracking

We use cookies and similar technologies to operate this website, remember your preferences and understand how the website is used.

Strictly necessary cookies. These enable core functions of the website, such as signing in to your account, remembering your chosen currency and keeping the vehicles you have saved.

Analytics. We use Google Analytics, a web analytics service provided by Google, to understand how visitors use our website, including which vehicles, pages and searches are viewed, so that we can improve the website and the vehicles we offer. We do not send your name, telephone number or email address to Google Analytics.

Advertising. Google may use information about your visits to our website to show you advertisements for vehicles that may interest you on Google services and other websites, and to help us measure the effectiveness of our advertising.

Measurement from our systems. We may also send Google Analytics a record of certain actions connected with your visit, such as when an enquiry, order or payment is recorded. These records are linked to the pseudonymous identifier that Google Analytics has assigned to your browser and, if you are signed in, to an internal customer reference. They do not include your name or contact details.

Your choices. You can block or delete cookies through your browser settings; some features of the website may not work properly if you do. You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, and manage personalised advertising through Google’s Ad Settings.

Retention. Google Analytics data is kept for up to 14 months. Google may process this information in the United States and in other countries. For more information, please see Google’s Privacy Policy and how Google uses information from websites that use its services.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt-out of promotional communications
  • Withdraw consent for data use (where applicable)

To exercise these rights, email us at info@carbarn.co.bw.

8. External Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect:

  • Regulatory changes in Japan
  • Operational updates to our services
  • Enhancements to data protection standards

We recommend reviewing this policy periodically.

11. Governing Law

All matters related to privacy and data protection are governed by the laws of Japan, under the jurisdiction of Japanese courts.

Contact Us

Email: info@carbarn.co.bw

Website: Carbarn Botswana

Operated by: Carbarn LLC, Japan