Privacy Policy – Carbarn Botswana

1. Introduction

This Privacy Policy ("Policy") outlines how Carbarn LLC Japan ("Carbarn," "we," "us," or "our") collects, uses, and protects personal information when you visit our website Carbarn Botswana or engage with us regarding vehicle imports from Japan to Botswana.

By using our website or services, you consent to the practices described in this Policy. Carbarn LLC operates from Japan and is not a registered entity in Botswana.

2. What Information We Collect

2.1 Personal Information

We may collect the following personal details to facilitate the vehicle import process:

Full name
Contact information (phone number, email, address)
National ID or passport number (for customs documentation)
Payment details (processed via secure third-party gateways)
Purchase history and browsing activity on our website

2.2 Technical Data

We also collect non-identifiable technical data such as:

IP address
Browser type and version
Device and operating system
Pages visited and session duration

3. How We Use Your Information

We use your data solely to:

Facilitate and manage your vehicle purchase and shipment
Comply with customs and export regulations in Japan
Provide transactional documents (invoice, inspection report, BL)
Improve website usability and customer experience
Send optional service updates or promotional content

We do not sell or rent your personal information to third parties.

4. Who We Share Your Information With

Japanese Authorities: For export compliance and legal documentation
Shipping Partners: To coordinate international delivery
Financial Institutions: For processing secure payments
IT & Hosting Services: To maintain our website functionality

We may disclose your data when required by law or court order under Japanese jurisdiction.

5. Data Security

We take all reasonable precautions to protect your data:

SSL encryption for all web transactions
Restricted access to sensitive information
Secure hosting servers in Japan
No storage of raw payment information on our servers

However, please note that online data transmission is never 100% secure.

6. Cookies and Tracking

Our website uses cookies to:

Analyze user behavior and improve navigation
Store your browsing preferences
Monitor traffic and prevent fraud

You can disable cookies through your browser settings.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Opt-out of promotional communications
Withdraw consent for data use (where applicable)

To exercise these rights, email us at info@carbarn.co.bw.

8. External Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect:

Regulatory changes in Japan
Operational updates to our services
Enhancements to data protection standards

We recommend reviewing this policy periodically.

11. Governing Law

All matters related to privacy and data protection are governed by the laws of Japan, under the jurisdiction of Japanese courts.

Contact Us

Email: info@carbarn.co.bw

Website: Carbarn Botswana

Operated by: Carbarn LLC, Japan

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